FAQ

This questionnaire will help you with your order.

We're happy to advise you and answer any further questions you may have. We'll process your request within the next 24 hours, so you'll receive prompt feedback.

Contact us by email info@bikerbund.de or click here: Contact

PRODUCT INFORMATION

What material are the T-shirts made of?

The textiles we primarily use are made from 100% sustainably grown cotton. Good T - shirts are made from 100% cotton—they contain no stretch and, above all, no polyester.

Was the clothing produced sustainably?

Our main partner, Stanley/Stella, from whom we source a large portion of our textiles, is a member of the FairWear Foundation. This organization is committed, among other things, to the fair treatment of factory workers in textile production.

What is the quality of the products offered?

Our products are of the highest quality. We strive to set standards for our quality.

What size do I need?

The sizes are standard European sizes and run true to size. If you normally wear a size L, our size L will fit you. If you're between sizes, we recommend the larger size.

SHIPMENT

Is the packaging environmentally friendly?

Shipping is done in recycled plastic bags or boxes.

Which countries do you deliver to?

• Germany
• Austria
• Switzerland

How much are the shipping costs?

The shipping costs are 3.95€.

Free shipping from 59€

Will I receive a shipping confirmation?

As soon as we ship your package, you'll receive a shipping confirmation with your tracking number via email. You can now track your shipment here.

How long will it take to receive my order?

Our delivery time is 3-5 working days.

RETURN

Is an exchange or return possible?

Yes, you have the option to return or exchange the goods within 2 weeks without giving any reason.

How can I return items?

Send us an email with your order number to info@bikerbund.de or use our contact form . You'll receive simple instructions on what to do.

Have you received my return yet?

You will receive a notification as soon as we have processed your return. We typically need a maximum of 10 days to process your return.

What is the 100% money-back guarantee?

If you are dissatisfied with your order, you can easily return it within 2 weeks and we will refund you the full purchase price.

PAYMENT

How secure is online payment?

We place the highest priority on security in payment transactions. Therefore, all data is encrypted according to the latest security standards.

What payment options are available?

We offer the following payment options:

• Payment by credit card
• Payment by eps transfer
• Payment via PayPal
• Payment by instant bank transfer (via Klarna)
• Payment by invoice (via Klarna)